ClubCOLLECTIVE July 2026
Small and medium-sized clubs are under constant pressure to do more with fewer resources. Labour costs are rising, and every missed member visit has a direct impact on revenue.
EmpathIQ is a library of industry best practice. It is specifically designed to help small and medium sized clubs identify practical quick wins to unlock profit. By connecting employee engagement and member satisfaction data, EmpathIQ gives managers and boards an action plan to plug unknown costs and find new revenue.
The value is in the action. Managers can use the insights to reduce unnecessary staffing costs, and lift the quality of the member experience. Stronger engagement from staff supports better service, which in turn increases repeat visitation, member spend and club profit. EmpathIQ is low cost.
To find out how small and medium-sized clubs turn feedback into clear actions and stronger financial performance, book a meeting today at https://bcx.bz/eiq
Contact Information
Name: Ed Austria
Title: CX Specialist
Mobile: 0435 812 177
Email: empathiq@bullseyecx.com.au
Website: https://www.bullseyecx.com.au/services/empathiq
