Protect Your Super from Scammers

ClubCOLLECTIVE June 2025

Scams are on the rise in Australia and as one of your biggest investments, your super can be an attractive target for scammers. Cyber criminals are now using clever tactics to steal personal details, identities and retirement savings. 

Scammers are skilled at impersonating super funds, government agencies or financial advisers to trick people into giving away their important personal details like member numbers or login credentials. Some promise to provide early access to super, which can result in tax penalties for you once your super is withdrawn. Once they have your personal info, they can access your account and steal your funds.

They may also pose as self-managed super fund (SMSF) advisers and promise high returns to trick you into transferring your super funds into their account. 

How to spot a super scam email, SMS or phone call

  • Emails: Look for poor spelling and grammar, urgent requests and odd or unknown email address. Hover over links before clicking them to check that the internet address is legitimate.
  • SMS messages: Be cautious of texts with suspicious links or which include requests for personal information.
  • Phone calls: Watch out for unexpected callers who ask you for sensitive personal information like super account details or put pressure on you to act quickly. 

Tips to protect your super

  • Never share your super login details or password.
  • Use strong passwords and change them often.
  • Check your super account often and report anything suspicious.

See AustralianSuper’s | Tips for keeping your super safe 

If you suspect you’ve been targeted by a scam, contact your super fund and report the incident to the Australian Government’s Scamwatch webpage

Sponsored by AustralianSuper Pty Ltd, ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898

Any general advice provided in this article is provided under the AFSL held by AustralianSuper, it doesn’t take into account your personal objectives, financial situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd.

Contact Information
Name: Shane Skeen
Title: Partnership Manager 
Mobile: 0417 248 628
Email: sskeen@australiansuper.com
Website: https://australiansuper.com

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