CLUBPASS APP TERMS & CONDITIONS OF USE – Apple iOS Devices
Your agreement to these Terms and Conditions is required to install or use the ClubPASS App.
You must read these Terms and Conditions carefully BEFORE installing the ClubPASS App or using ClubPASS.
You must not install or use the App on any device which You do not own or are not authorised by the owner to control.
ClubPASS is the only official app which may be used with the ClubPASS contactless sign-in system in Participating Club Venues.
ClubPASS currently only operates in Participating Club Venues located in New South Wales and cannot be used for access to other licensed venues within New South Wales or any other State or Territory.
1. Agreement to Terms and Conditions
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- ClubsNSW provides You with a license to use the App (“ClubPASS”), available for free download from the App Store, in accordance with these Terms and Conditions. You acknowledge that this license is between ClubsNSW and You only, and not with Apple or any other person. You may incur charges from Your mobile service provider for downloading and using the App.
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- You agree that by downloading and operating the App on the Device (including creating a Profile and using the ClubPASS Card at a Venue), You have read, understood and agree to be bound by these Terms and Conditions.
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- You acknowledge that in addition to these Terms and Conditions, Your entry into a Venue using ClubPASS is also subject to the conditions of entry for that Venue. ClubsNSW does not warrant that by successfully obtaining entry to the Venue through use of ClubPASS You have met the conditions of entry set by law or the Participating Club. The Participating Club will at all times have discretion whether to allow You entry to the Venue, in accordance with its registration, liquor licence, constitution, rules, by-laws and relevant legislation.
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- You must be at least 18 years of age to use ClubPASS. You agree that You are over the age of 18 years and acknowledge that if You appear to look under 25 years old You may need to provide alternative proof of age when entering the Venue and/or buying or consuming alcohol from that Venue, regardless of whether you have been permitted entry using ClubPASS.
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- You acknowledge that if You live within a five (5) kilometre radius of the Venue (or such greater area as specified by the Participating Club), You may be required to become a member of the Participating Club or be accompanied by a member of the Participating Club to be permitted access to the Venue using ClubPASS.
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- You acknowledge that both the ClubPASS concept and the functionality of the App are being tested during the Trial Period and ClubsNSW does not guarantee that use of ClubPASS will be offered beyond the Trial Period in any particular Member Club, Venue, or at all.
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- You agree that by agreeing to and accepting these Terms and Conditions You have not relied on:
(a) any warranty or representation made by ClubsNSW or any person on behalf of ClubsNSW or a Participating Club; or
(b) any conduct of ClubsNSW or any person acting on behalf of ClubsNSW or a Participating Club.
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- ClubsNSW reserves all rights not expressly granted to You by these Terms and Conditions.
2. Description of ClubPASS App
2.1 The App allows You to:
(i) locate Participating Club Venues and find those closest to You or to a location You specify;
(ii) create Your Profile and generate a ClubPASS Card which can then be stored in the Wallet and used as a means of digital identification at a Venue;
(iii) use the Contactless Sign-in Service at a Venue by tapping Your ClubPASS Card at a designated Kiosk; and
(iv) store Your visitor membership for the Venue in the Wallet.
3. Scope of license
3.1 ClubsNSW grants to You a non-exclusive, non-transferable license to use the App on the Device, in accordance with these Terms and Conditions and the usage rules contained in the Apple Media Services Terms and Conditions.
3.2 You may only use the App for Your personal, non-commercial purposes and You may not use or copy the App for any other purpose, unless You obtain ClubsNSW’s prior written consent.
3.3 Restrictions on license:
You may not:
- install or use the App on any device that You do not own or are not duly authorised by the owner to control;
- distribute or make the App available over a network where it could be used by multiple devices at the same time;
- sell, redistribute or sublicense the App;
- copy (except as permitted by these Terms and Conditions and the Usage Rules), decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivate works of the App, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law);
- violate any applicable laws or access or use the App for any unlawful purpose, including to facilitate identity fraud or entry of a minor into a Registered Club;
- distribute viruses, spyware, corrupted files or any other similar software or programs that may damage the operation of any computer hardware or software, including the Kiosk; or
- capture, collect or store personal data about other users of the App or Kiosk.
4. Your Use of the App
4.1 In order to use ClubPASS, You must create a Profile and generate a ClubPASS Card using the App. The ClubPASS Card will be stored on the Device. You are solely responsible for the security of the Device and must take all reasonable steps to prevent unauthorised access to the App and Your ClubPASS Card, including but not limited to locking the Device and keeping all access usernames, passwords, personal identification numbers and answers to security questions confidential.
4.2 You are entirely responsible for any and all use of the App on the Device and for ensuring that all use of Your Profile and ClubPASS Card complies fully with these Terms and Conditions. You must notify ClubsNSW immediately of any unauthorised use of the App on the Device to falsify Your or another person’s Profile, generate a ClubPASS Card, access a Venue using Your ClubPASS Card or any other breach of security. ClubsNSW will not be liable for any loss that You incur as a result of someone using the App on the Device, either with or without Your knowledge.
4.3 You are entirely responsible for the accuracy of the information contained in Your Profile. You must provide true, accurate and complete information.
You must not:
- modify or manipulate any details contained in Your Profile to falsify your identity; or
- attempt to gain access to a Venue using a ClubPASS Card created from a doctored or falsified Profile, or from a Profile containing inaccurate, outdated or incomplete information.
It is Your responsibility to:
- review and verify the accuracy of the information which has been added to Your Profile from Your driver licence using the scan and capture function of the App, and to manually correct any prepopulated information which is inaccurate;
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- maintain the accuracy of the information in Your Profile at all times. You must edit Your Profile upon there being any change in Your identification details (eg. change of name or residential address).
4.4 You must not permit, allow or assist a minor (person under the age of 18) to:
- create a Profile using Your identification or to falsify an identity; or
- use Your ClubPASS Card to attempt to gain entry to a Venue.
4.5 You agree to fully compensate and hold harmless Clubs NSW, its related companies, officers, employees and agents from and against reasonable liability, loss, damage, costs and expense (including, without limitation, reasonable legal expenses) and penalties incurred or suffered by any of them arising out of a breach by You of clause 4.3 or 4.4 of these Terms and Conditions. For the avoidance of doubt, this indemnity will extend without limitation to any loss ClubsNSW may suffer as a result of the use of the App on the Device by third parties.
4.6 ClubsNSW may, in its absolution discretion and without notice to You, suspend Your access to the App, delete Your Profile or any Profile created using the App on the Device, and/or deactivate, suspend or terminate Your ClubPASS Card or any ClubPASS Card generated using the Device or stored on the Device if:
- You breach Your obligations, or ClubsNSW reasonably believes that You have breached Your obligations under these Terms and Conditions or any applicable laws (including but not limited to any breach of clause 4.3 or 4.4 above); or
- ClubsNSW, in its absolute discretion, considers that You or Your use of ClubPASS pose an actual or potential threat to the security of the App, the Kiosk, the Contactless Sign-in Service, any other App User, the welfare of a minor, the Venue and/or ClubsNSW’s and/or any Participating Club’s business and/or interests.
4.7 ClubsNSW shall have no liability to You as a result of deactivating, suspending, or terminating Your access to the App, Your Profile or ClubPASS Card in accordance with clause 4.6.
5. Privacy
5.1 You agree that ClubsNSW may collect and use Your name, address, age and gender in providing the Service. Any personal information collected by ClubsNSW through Your use of the App or Kiosk, or otherwise collected by or on behalf of ClubsNSW, will be handled in accordance with Our Privacy Policy at https://www.clubsnsw.com.au/privacy-policy.
6. Consent to Use of Data
6.1 The App uses geolocation recognition to enhance the functionality of the App and Your user experience. You can turn off this functionality at any time by turning off the location services settings for the App on the Device, however this will disable certain App features, such as Find My Local Club. If You use the App, You consent to us collecting, processing and using Your location data to:
(a) provide and improve location-based App features;
(b) provide real-time data to the relevant Participating Club regarding the number of App Users in a Venue; and/or
(c) provide and improve App features which enhance Your visitor experience at a specific Venue.
You may withdraw this consent at any time by turning off the location services settings for the App on the Device.
6.2 You give ClubsNSW permission to use any information or data contained in Your Profile or relating to Your use of the ClubPASS Card for any purpose determined by ClubsNSW, including without limitation:
(a) to provide the Service;
(b) analytical and insights purposes for the benefit of ClubsNSW’s business or that of its Member Clubs;
(c) to improve the services provided to You;
(d) to meet its contractual obligations to Apple; and/or
(e) to improve the ClubPASS technologies (including the functionality of the App and Kiosk).
6.3 You give ClubsNSW permission to disclose any data contained in Your Profile or relating to Your use of the ClubPASS Card, to any party, provided that ClubsNSW has ensured that reasonable security measures for the data are in place prior to any data transfer, including but not limited to:
- any Australian State or Federal Government Department of Health and/or a Participating Club for the purposes of making contact with You to advise You of any potential or identified COVID-19 risk to which You may have been exposed during any relevant period when You attended a Venue;
- the Participating Club;
- Apple; and
- as otherwise required by law.
7. Intellectual Property
7.1 All intellectual property rights in the App are owned by ClubsNSW or licensed to Clubs NSW by its third-party licensors. Nothing in these Terms and Conditions constitutes a transfer to You of any of those intellectual property rights. You agree that You will not do anything which breaches or otherwise interferes with ClubsNSW’s intellectual property rights or the intellectual property rights of any of ClubsNSW’s third party licensors and that You will not distribute, reproduce, publish, alter, modify or create derivative works from any ClubsNSW Content or Third Party Content without the prior written permission of ClubsNSW or the relevant third party licensor. You agree that You will not use or exploit any ClubsNSW Content in any way whatsoever for commercial benefit.
8. Technology
8.1 ClubsNSW is constantly striving to improve the App and the Service. This means that the App and/or Kiosks may need to be suspended or updated from time to time because of periodic maintenance, repairs or upgrades. ClubsNSW uses reasonable endeavours to make the App and Kiosks available when required by You. However, ClubsNSW does not guarantee the availability of the App or the Kiosks at all times and You acknowledge that in the event the ClubsNSW upgrades the App or Kiosk, earlier versions of the App may no longer be supported or compatible.
8.2 ClubsNSW does not guarantee continuous, uninterrupted or secure access to the App, or that it is free of computer viruses, bugs or other harmful components or that defects will be corrected. As a result, You may at times experience disruption or other difficulties when using the App and/or Kiosk. You may report issues with the operation of the App to ClubsNSW. ClubsNSW and You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
8.3 ClubsNSW and its licensors reserve the right to change, suspend, remove or disable access to the App or any element of the Service at any time without notice or liability.
9. Liability
9.1 You acknowledge and agree that use of the App is at Your sole risk and, to the maximum extent permitted by applicable law but subject always to clause 9.2:
(a) the App is provided to You “as is” and on an “as available” basis, with all faults and without warranty or guarantee of any kind;
(b) ClubsNSW disclaims all representations, warranties, guarantees and conditions with respect to the App or the Service, whether express or implied or statutory (including, but not limited to quality, fitness for purpose, accuracy, or right to quiet enjoyment) except as expressly set out in these Terms and Conditions.
9.2 Certain legislation, including the Competition and Consumer Act 2010 (Cth), may imply warranties, conditions or guarantees or impose obligations or remedies which cannot be lawfully excluded, restricted or modified except to a limited extent. To the extent that such legislation applies, these Terms and Conditions must be read subject to those statutory provisions and nothing in these Terms and Conditions is intended to alter or restrict the operation of such provisions.
9.3 ClubsNSW is not liable to You for any damages or loss (including, without limitation, direct, incidental, indirect, consequential, special, punitive or exemplary damages or any loss of business, interest, goodwill, revenue, profit, or loss or corruption of data), arising out of or related to Your use, access to, or inability to access or use, or reliance on the App or the Service, however caused and regardless of whether the claim or liability arises in contract, tort (including negligence), equity, under statute or otherwise. This includes, but is not limited to, any claim for damage to the Device arising as a result of or in connection with Your use of the App or the Kiosk, including by reason of harmful code or virus transfer.
9.4 If ClubsNSW is liable to You under the Competition and Consumer Act 2010 (Cth) or similar legislation then, to the extent we are entitled to do so, ClubsNSW limits its liability in respect of any claim under those provisions to, at Our option: (a) supplying the App or Service again; or (b) the payment of the cost of having the App or Service supplied again.
9.5 ClubsNSW’s maximum aggregate liability to You for all claims under this license shall not exceed the amount of $50.00 (AUD).
9.6 ClubsNSW and You acknowledge that:
(i) ClubsNSW not Apple, are responsible for addressing any claims of You or any third party relating to the App or Your possession and/or use of the App, including:
(A) product liability claims;
(B) any claim that the App fails to conform to any applicable legal or regulatory requirement; and
(C) any claims arising under consumer protection, privacy or similar legislation; and
(ii) in the event of any third party claim that the App or Your possession and use of it infringes a third party’s intellectual property rights, ClubsNSW, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
10. Termination: Your license to use the App is effective until terminated by You or ClubsNSW. Your rights under this license will terminate automatically without notice from ClubsNSW if You fail to comply with any of these Terms and Conditions. Upon termination of the license, You must cease all use of the App. You may terminate this license at any time by deleting the App and the ClubPASS Card from the Device.
11. Third party beneficiary: ClubsNSW and You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this license, and that, upon Your acceptance of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce this license against You as a third party beneficiary thereof.
12. Third Party Terms of Agreement: You must comply with any applicable third-party terms of agreement when using the App, such as those set by Your mobile or internet service provider.
13. Amendments: ClubsNSW may at any time makes changes to these Terms and Conditions. The most recent version of the Terms and Conditions will always be displayed on the Website. You must regularly check the Terms and Conditions. By using the App after any changes are published, You agree to be bound by the changes.
14. Contacting ClubsNSW: You may direct any questions, complaints or claims with respect to the App to ClubsNSW:
By post: Level 8, 51 Druitt Street
SYDNEY NSW 2000
By phone: 02 9268 3000
Online: https://www.clubsnsw.com.au/clubpasshelp
15. Unenforceability: If any provision of these Terms and Conditions is held to be invalid or unenforceable in a jurisdiction it is to be read down or severed to the extent of the invalidity or unenforceability in that jurisdiction only, and all other provisions will remain in full force and effect.
16. Governing law: These Terms and Conditions are governed by the laws of New South Wales, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, the Federal Court of Australia in New South Wales and courts of appeal from them for determining any dispute or claim concerning these Terms and Conditions. Your use of the App may also be subject to other local, state, national or international laws.
DEFINITIONS
In these Terms and Conditions:
App means the software application made available by ClubsNSW for free download from the App Store to access ClubPASS.
Apple means Apple Inc., a California corporation with its principal place of business at One Apple Park Way, Cupertino, California 95014, U.S.A.
Apple Media Services Terms and Conditions means Apple’s terms and conditions published at https://www.apple.com/au/legal/internet-services/itunes/au/terms.html and any amended version.
App User means any person who downloads and uses the App and includes You.
ClubsNSW, We Us and Our means The Registered Clubs Association of New South Wales (ABN 61 724 302 100) of Level 8, 51 Druitt Street, Sydney, New South Wales, 2000.
ClubsNSW Content means all content on the App, including without limitation all layout, graphic design elements, underlying code and any text, graphics, images, sounds, video, illustrations, icons, advertisements, photographs, databases, files, trademarks and other information, material and software, other than Third Party Content.
ClubPASS means the ClubPASS contactless sign-in system developed and distributed by ClubsNSW, delivered to App Users via the App and the Kiosk.
ClubPASS Card means the digital identification card generated from the Profile, stored in the Wallet, used to access the Contactless Sign-in Service.
Contactless Sign-in Service means the contactless sign-in process by which an App User may attempt to obtain entry to a Venue via a Kiosk, using (“tapping”) their ClubPASS Card.
Device means an electronic device owned or controlled (with the authority of the owner) by You.
Find My Local Club means the App feature which enables You to locate Participating Clubs near to You or to a location You specify.
Hosted Venue means any premises, other than the Licensed Venue, owned, leased or otherwise legally occupied, controlled or operated by the Participating Club, whether adjoining or at a location distinct from the Licensed Venue and at which a Kiosk is in operation (including but not limited to a restaurant or café, gymnasium, sporting arena, conference or function space, children’s playground or child-minding facility) and is made available by the Participating Club for the use of its members and guests.
Kiosk means a designated ClubPASS kiosk located at a Venue.
Licensed Venue means the premises from which the Participating Club is permitted to sell alcohol to its members and guests for consumption (on and off those premises) in accordance with the club licence issued under the Liquor Act 2007 (NSW).
Member Club means a Registered Club who is also a member of ClubsNSW.
Participating Club means a Trial Participant Club, or any Member Club which enters into an agreement with ClubsNSW to offer the Contactless Sign-in Service after the Trial Period.
Personal Information has the same meaning as “personal information” in the Privacy Act 1988 (Cth).
Privacy Policy means the ClubsNSW privacy policy at https://www.clubsnsw.com.au/privacy-policy.
Profile means an account containing identification data about the App User, created using the App.
Registered Club means a venue licensed as a registered club in New South Wales.
Service means the Contactless Sign-in Service.
Terms and Conditions means these Terms and Conditions of Use, as modified or replaced from time to time, and available on the Website.
Third Party Content means intellectual property rights owned by a party other than ClubsNSW or its related bodies corporate.
Trial Participant Club means a Member Club to which ClubsNSW will provide the Service for the Trial Period.
Trial Period means the eight (8) week period from 17 July 2020 to 11 September 2020 inclusive, or such other revised period or dates declared by ClubsNSW in its sole discretion, during which the Service will be trialled in a live environment in specific Trial Participant Club venues.
You or Your means you personally as the owner or authorised controller of the Device who has downloaded the App and accepted these Terms and Conditions.
Venue means a Licensed Venue or Hosted Venue operated by a Participating Club.
Wallet means a digital wallet on the Device, specifically the Apple Wallet.
Website means the website available at https://www.clubsnsw.com.au/clubpass.